1. DartConnect Basics
Brand new to DartConnect? Use these links to get started:
Darts Thrown Year-to-Date
Get the Most Out of
Your DartConnect Membership
Learn How to Play Online
We have just upgraded the Scoring Application to simplify on-line match play. Please check out our resource page to get the most out of your on-line experience.
Let’s Get Started!
Are you a DartConnect Member? This is required to access the scoring application.
Follow these steps to start using the scoring application right away. After scoring a few games, review our advanced features to unleash the full potential of DartConnect.
- Installing DartConnect & DCTV
- Setting up a Match
- Scoring Basics
- Manage Your Connections
- Tips for New Users
- Play More Darts
- Basic Troubleshooting
- Manage Your Account
Familiar with DartConnect?
Already throwing every week with DartConnect? Don’t forget to take advantage of these additional features.
Advanced Match Features
- Advanced Match Settings
- Customize Your Experience
- Understanding Match Reports
Managing Your Account
Visit the member’s website to do the following:
- Renew or extend your membership
- Change your password
- Add an email address
- Merge duplicate accounts
Installing DartConnect & DCTV
Use a Compatible Browser
Compatible Browsers:
Note: Using a compatible browser is especially important for online, league and tournament matches.
NOT Compatible: Microsoft Explorer/Exchange and the native browser that comes with Android devices are not compatible to use with DartConnect – instead Download Chrome from the Google Play store. Other browsers have not been validated.
Attention Facebook Users! DO NOT launch the DartConnect scoring app from a link inside either the Facebook or FB Messenger apps. Use of this or other “in app” browsers is not supported and may not work properly.
Private Browsing or “Incognito” mode:
Make sure your browser is not in privacy mode, “private browsing” or “incognito mode” – a privacy feature in some web browsers to disable browsing history and the web cache. This allows a person to browse the Web without storing local data that could be retrieved at a later date. Privacy mode will also disable the storage of data in cookies and Flash cookies. This privacy protection is only on the local computing device as it is still possible to identify frequented websites by associating the IP address at the web server.
Download the Scoring App
DartConnect is a full screen application powered by your browser. The scoring app works on most tablets, smartphones and personal computers using Apple, Android and Windows platforms. It is NOT found in application stores – download it directly from DartConnect.
PRO TIP: If using a mobile device such as a tablet or smartphone, we highly recommend saving the app to your home screen. Learn how: Apple – Android – Kindle Fire
Save the Scoring App or DCTV to Your Home Screen - Apple (Safari)
Note: This feature only works on mobile devices, it does not work on a laptop or desktop PC.
With the DartConnect app or DCTV website loaded in Safari, do the following:
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Step 1: Click on the “Share” icon.
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Step 2: Click “Add to Home Screen”
Save the Scoring App or DCTV to Your Home Screen - Android (Chrome)
Note: This feature only works on mobile devices, it does not work on a laptop or desktop PC.
1) With the DartConnect app or DCTV website loaded, open the Google Chrome Browser Menu (the dots or lines on the left of the navigation bar)
2) Select: Add to Home Screen
3) Close the browser and look for the icon on your home page
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Step 1: Click on the “Browser Settings” dots
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Step 2: Click “Add to Home Screen”
Save the Scoring App or DCTV to Your Home Screen - Kindle Fire
For Kindle Fire (HD Models only) – Kindle’s native Silk browser does not allow the save to home screen feature. However, many DartConnect users have reported the following workaround:
- Download and install the “Nova Launcher” from the Amazon app store
- This will then allow you to install the Google Chrome browser to the Kindle Fire which allows the save to home screen feature
- Use Google’s search engine if you need more specific instructions. Recommended search terms: “kindle fire save to home screen”
NOTE: Attempting this procedure is done at the user’s own risk. DartConnect may not be held responsible for any malfunctions or failures to your device resulting from executing this operation.
Login to DartConnect
Step 1: Tap on white box (STOP! screen) to reveal the login screen.
Step 2: Provide your DartConnect Username & Password. If you’ve forgotten your password it can be reset at the member site or from the login screen of the app.
Step 3: Review helpful tips before getting started.
TIP: Once you log into DartConnect, there is no reason to log out, unless it is a public device (we strongly recommend you log out of public devices when finished).
Nabi Big Tab Special Instructions
NOTE: The NABI Big Tab device was discontinued prior to 2018 and requires special treatment to enable it to use the DartConnect scoring app. While some measures are listed below that may keep your Nabi operational, users are advised that they do so at their own risk and there is no guarantee that the app can continue to work properly. We strongly recommend replacing this device with a newer one that uses more current operating system and browser versions.
Nabi Big Tab extra-large screen “Kid’s Tablets” were discontinued by Mattel in 2018, but continue to be a popular novelty device for use with DartConnect.
When the Nabi’s outdated Chrome browser no longer connects properly to modern servers, many trusted users have provided the suggestions below for alternative methods to install updates that have been tested and verified to work.
These updates may restore your Nabi’s ability to download, install and log into the scoring app, and help ensure completed matches are synced.
Use of the below instructions is at your own risk and DartConnect will not be responsible for any results from performing this on your device. NOTE: If the scoring app is already working on your Nabi, DO NOT attempt this procedure.
- Turn on the Nabi in parent mode, go to settings, scroll to the bottom and select “About Tablet”
- Check the android version and make sure it says 4.4.2 (or higher) NOTE if your version is lower than 4.4.2 do not continue, this solution will not work for your device.
- Return to Settings, go to Security and make sure you have checked off the option to allow installation from “Unknown Sources”.
- Open Google Chrome and type in the address bar: “75.0.3770.101.apk download“
- In the search results use the link for either of these websites: “APK Mirror” or “APK Watch”
- Download the file, the size should be approx 45.82 MB
- After the file downloads, click OK when asked if you want to keep Chrome
- Allow permission to install the file when prompted
- You may be prompted to log in to your Google Account and be taken to the Play Store to install more updates
- Now you should be able to install the scoring app – Installation Instructions
Special thanks to Jamin Edwards for contributing this information.
Basic Match Setup
Step 1:
Select “PLAY” from the welcome screen.
Step 2:
Choose the game you wish to play.
Step 3:
Choose “Select Players” at bottom of screen.
Step 4:
Input new players with “Add Player”
Step 5:
Select player(s) & tap green “Start” button.
Step 6:
Select the desired number of legs to play.
Step 7:
Choose the starting opponent (Home or Away)
Step 8:
You are now ready to start your match!
Scoring Basics
IMPORTANT: Record Every Turn!
- Use “Miss” and “Bust” to record all non-scoring turns.
- This advances the game to the next player.
- Accurate 3-dart averages include non-scoring turns.
Scoring ’01
- Know your turn? Record it and confirm with “Enter“
- Need a little help? Use the function keys to calculate your turn.
- Use the “Quick Keys” on the side for common scores. If you are an experienced player, you can adjust these numbers in “User Settings.”
Pro Tip: Rapid Score Entry
DartConnect’s quick keys and one tap remainder make it the fastest way to enter scores for 01 games.
Correcting an ’01 Scoring Error
- To edit an incorrect entry, tap “Back/Undo”
- The player and turn to be edited is highlighted in gold
- Use one of the following edit options: “Undo / Clear / Insert Miss”
- To correct other turns, directly tap any score and edit
Scoring Cricket
- To speed up scoring, DartConnect has dedicated buttons for darts that score double and triple segments.
- Enter exactly what each dart hits; if you hit a triple, tap the “T” button, if you hit a single, tap the # button and if you hit a double, tap the “D” button.
- Scoring cricket correctly enables players to track:
- Miss % = How consistent are you? Your Miss % will reveal how many of your darts connect with valid targets.
- Bull & Triple % = Hitting singles may not be enough. Know how well you connect with the high scoring targets.
Blog Post: The “D” and ‘T” Buttons Are NOT Shortcuts!
Standard Cricket, Long Format Cricket (Tactics) & Special Cricket Variations
The Game of Cricket or Tactics
(also known as “Target Games”)
American Cricket
The American Darts Organization designates “standard cricket” as targeting the segments 20-15, plus the Bull. To win the game, each “target” must be hit at least 3X before the opponent does the same. When a segment is closed by only one player, that player can continue to target that segment, scoring points, until the opponent also closes it. There is no specific target order. Valid open targets that are hit by accidental darts, DO count. However, the winner of the game must ALSO have equal or more points than his opponent. Ties are NOT allowed. More information on this game can be found online.
Pro Tip: Proficiency for cricket games is measured in “Marks Per Round” or MPR. This is the average number marks or hits you achieve with each 3-dart turn, when hitting valid, open segments. If Dart 1 hits an open segment (1 mark), Dart 2 hits the triple (3 marks) of an open segment, and Dart 3 misses a valid segment (0 marks), the player has scored 4 Marks for that round.
Standard vs Marksman Scoring
Marksman scoring allows for faster score entry for target based games such as cricket/tactics, as players can use the additional buttons: D (a double score) and T (a triple score). Note: To get the most out of statistic reporting, players should record each individual dart and avoid using the triple button to record three single scores in the same target. This allows DC to measure a player’s Dart Miss %. Regardless of how players score a turn, it does NOT affect MPR, the most important skill measurement.
Modified Cricket Game Options
Standard Cricket
This is the same as “American Cricket”. Choose this if option if you would like to utilize options of “No Bull” or “Call”.
Long Format Cricket (Tactics)
The rules for “Tactics” is the same as American Cricket, but with additional segment targets, to allow for longer game play. Select the option that reflects the last available segment, before proceeding to the bull target.
NL Tactics (Netherlands)
This is the same as Tactics 10, however, this variation allows for ties between opponents.
“Special” Cricket Variations
Drop 10
Operates identically to Standard/American Cricket, but substitutes the target numbers 10 – 5, for the standard targets of 20 – 15. Point values for each target number are adjusted accordingly.
Note: When playing this variation along with points and bullseye as a target, the single (outer) bull counts for 15 points (25 minus 10). The double (inner) bull is twice the single, or 30 points.
No Points
A faster version of American Cricket that transforms the game into a race to close the targets, without tracking points. The score area will reflect the number of Marks (Hits, Counts, etc.) scored, as opposed to the traditional points scored.
Straight Cricket
Similar to No Point Cricket, however segment targets must be closed in order. Accidental darts do not count.
Mark Up
A variation of No Point Cricket, with a twist. All target segments must be closed in order, and a player cannot advance to the next number, unless he has closed the number in the prior turn. If a player closes a number, and still has darts remaining, he must continue to score on the existing number, to maximize his Mark/Hit total. The winner is the player with the most marks after completing all targets.
Correcting a Cricket Scoring Error
- To edit the last turn, tap “Back/Undo.”
- The player and turn to be edited is highlighted in Gold
- Use one of the following edit options: “Undo / Clear / Insert Miss”
Correcting Previous Cricket Turns
Caution: Changing prior scores in Cricket may change the score of the game and change the opponent’s strategy on subsequent turns. Some organizations do not allow editing of prior turns.
- To edit a previous turn, tap “Back/Undo.”
- Tap “Edit Other Turns” at the top of the screen
- Choose a recent score to edit, followed by the “Edit Selected Turn” button
- The score will open up to the selected turn. Edit as you normally would and tap Enter.
Tactics (Extended Cricket)
Use the “Add Game” feature on the Game Menu to access Tactics Cricket Options in the Scoring App
The international cricket version known as “Tactics” can now be played in the scoring app.
From the game menu, select “Add Game” to play the following varieties of Tactics:
- “NL Tactics” – Popular in the Netherlands, NL Tactics includes 10-20 plus the bull and requires a leg to be replayed if there is a tie/draw (all targets closed by both opponents with no points)
- Tactics 10 – includes targets 10-20 + bull
- Tactics 11 – includes targets 11-20 + bull
- Tactics 12- includes targets 12-20 + bull
End of Game
- After recording the winning score, DartConnect will prompt you to record which dart won the leg.
- This is essential for calculating an accurate Three Dart Average (3DA.)
Managing Your Connections
Your player list has two components: The Match Roster and the Player Library. The library is where you manage all of your contacts – be sure to back it up, anytime you make changes! The roster displays only the players you need for the current match.
Match Roster
Select opponents for each side of the scoreboard.
Tap multiple opponents to play doubles, etc.
Reset picks or tap a player again to deselect them.
Tap the info icon to add a player’s email so he can get a match recap.
Player Library
Access your player library from the roster.
Add, Edit, and Delete players here.
Backup your library anytime you make changes.
Select eligible players for tonight’s match.
Tips for New Users
Find Built-in Help Inside the App
- Tap the “Info” button to open in-app help displays.
How to Cancel a Game in Progress
To cancel or exit a match, select the “Red & White X” key on the navigation bar and tap “Delete Game.”
How to End a Match Early
- Access the OPTIONS menu from the control bar (when available), followed by “End & Save Match”
- Note: If in the middle of a live game/leg, you will need to cancel the game first
Play More Darts
Quick Play
DartConnect’s preset Game Modes lets you set up popular match formats at the touch of a button.
Select a game mode from the menu, pick your opponents and start playing immediately! Game modes can also be selected for on-line matches or to play versus the computer opponent.
If you want to set up your own match format, learn more about how to use the “Custom Match Menu”.
Select Play from the Welcome Screen to open Game Modes:
Choose from the following match formats:
Quick 501 – Just want a quick game of 501 to warm up or keep sharp? This mode gets you in and out of a match as quickly as possible.
Challenge 501 – Take it up a notch with a long format match that will have you throwing plenty of darts.
Bar Cricket – The favorite pickup game format played in pubs across the USA.
Chicago (Game Choice) – Want more variety? Closest to the bull picks the game from the standard game menu.
Bot Trainers:
At the bottom of the Game Mode menu are pre-set training modes for practicing against DartConnect’s computer opponent.
Select from 3 different skill levels for 501 or Cricket. to instantly start up a practice match.
– Pro Tips –
- Play any mode of the Green preset modes versus the computer, just select “vs DartConnect” at the top of the right column on the Opponents screen.
- Add a twist to Chicago with the traditional rule that no game can be played twice
How to Play vs the Computer
- Step 1: Click on Select Player button to open “Player Roster” screen.
- Step 2: Click on vs DartConnect button to open “Player Roster” screen.
- Step 3: Choose your level of play based on the 3 dart averages provided.
Adaptive Play: When selected DartConnect will adjust its level of difficulty to match your level of play between each leg.
No Delay: DartConnect was designed to simulate a real match play, allowing the player to return and watch DartConnect’s turn. To speed up play you can turn on “No Delay.” Please Note: Turning this on will eliminate players grace period for correcting miss keys, requiring them to edit previous turns after DartConnect’s turn.
Auto Alt Start: This allows DartConnect to automatically start the next game, alternating starts between player and computer.
No Recap Email: Turning this feature on stop a match recap from being emailed to the player. It will however, still show up in the “Match Log” in the member area.
Pro Tips
- Use Advanced Match Settings to recreate the match format of your choice when playing the AI
- For practice, choose a starting skill level that is slightly above your own
- Increase the opponent level over time and challenge yourself to reach higher performance
- Use “No Delay” to speed up practice sesssions, but leave delay on to simulate a more realistic pace
- To simulate the shoot for bull, use the “Random” start button
- For advanced players, shoot for the bull to start, if you hit a single or double, take the first turn, if you miss, have the computer start
- Play against level 11 or 12 to simulate playing a top professional
How to Compete Online
For updated tutorials and best practices check out our new on-line support page.
How to Handicap a Match
Watch a video:
- At the beginning of a match, you will see “HC” at the top of the scoreboard – tap “HC” on the side you wish to apply the handicap
- For 01 games, enter a higher or lower starting score
- For Cricket, give one side a head start by adding marks to any number
Adding "Other Games"
DartConnect’s default game menu includes the most common and popular games, including 501 SIDO, American Cricket and 301 DIDO, but you can access over a dozen additional versions of x01 and cricket.
How To Add A Game:
When on the Game Menu, tap “Add Game”:
Select Either “Cricket” or “01”:
Cricket Options:
For more information about Cricket variations: Click Here
01 Options:
Gold Game Button Will Appear On Menu:
Note: Games are added to the menu temporarily and will be automatically removed after the match is saved. Games must be added manually before every match.
Basic Troubleshooting
Can’t Install or Log In to the Scoring Application?
Step 1: Make sure your device is connected to Wifi, try going to a different website and make sure it loads to test your connection.
Step 2: Check to make sure your web browser was not in “Private Browsing” or “Incognito” mode when installing the app.
Step 3: If using an Android device make sure you are using Google Chrome and not the native device browser. Download Chrome from the Google Play Store to make sure and install new updates if any are available.
Step 4: DartConnect is NOT compatible with Microsoft Explorer, Edge and most third party browsers.
Review the basic installaton instructions for additional information.
Did the Scoring Application Stop Working?
Step 1: Always start by trying to update the browser using the “Refresh” button on the red control bar.
Device Home Buttons
Step 2: If that does not work, use the device “Home” button. Images for Android and Apple buttons are pictured above.
Step 3: If the app is still unresponsive, close the application by dismissing it from the open/running applications list, and then reopen.
I get the error "Local Storage Limit Met" on my tablet
If you get an error message on your tablet that says “Local Store Limit Met”, you may need to reinstall the DartConnect app:
First, make sure you have backed up your player library before reinstalling the app.
Step 1: Clear your browser’s History & Cache – Use the directions below based on your device.
Step 2: Re-install the application.
Step 3: Don’t forget to save it to your home screen. Learn how to do this on your…
CLEARING BROWSER HISTORY & CACHE
Safari on Ipad
Open the Settings app on your Home page and tap Safari. Scroll down and tap “Clear History.” You can also clear all cookies and data and set Safari to Private Browsing mode from this screen.
Google Chrome on Ipad
Open your Chrome app and tap the three bars in the top right hand corner. Select Settings from the drop box and click Privacy. From here you can:
- Clear Browsing History
- Clear Cache
- Clear Cookies, Site Data
- Clear All
Chrome on Android Devices
Step 1: First up, you need to navigate to Chrome’s Privacy tab by going to Triple Dot menu button > Settings > Privacy.
Step 2: Once inside the Privacy tab, just tap on the large blue button at the bottom (‘CLEAR BROWSING DATA’). After that, select one or more categories to wipe. Finish the process by tapping on the ‘Clear’ button.
Step 3: What if you want to only wipe data for a specific site, though? To do so, go back to the root menu, and then Site Settings > All sites. From there, hunt down the offending site you want to lose its all.
Step 4: Once inside, just tap on the large blue ‘CLEAR & RESET’ button and okay the prompt. All data related to that website, including any previously-granted permissions, will be wiped out and you’ll be able to start clean.
Need to Reinstall the Scoring Application?
If possible, first make sure you have backed up your player library before reinstalling the app.
If it has been a while since you’ve used DartConnect, you may need to re-install the scoring application to get the latest version.
Step 1: Clear your browser’s History & Cache – Use the directions below based on your device.
Step 2: Re-install the application.
Step 3: Don’t forget to save it to your home screen. Learn how to do this on your…
CLEARING BROWSER HISTORY & CACHE
Safari on Ipad
Open the Settings app on your Home page and tap Safari. Scroll down and tap “Clear History.” You can also clear all cookies and data and set Safari to Private Browsing mode from this screen.
Google Chrome on Ipad
Open your Chrome app and tap the three bars in the top right hand corner. Select Settings from the drop box and click Privacy. From here you can:
- Clear Browsing History
- Clear Cache
- Clear Cookies, Site Data
- Clear All
Chrome on Android Devices
Step 1: First up, you need to navigate to Chrome’s Privacy tab by going to Triple Dot menu button > Settings > Privacy.
Step 2: Once inside the Privacy tab, just tap on the large blue button at the bottom (‘CLEAR BROWSING DATA’). After that, select one or more categories to wipe. Finish the process by tapping on the ‘Clear’ button.
Step 3: What if you want to only wipe data for a specific site, though? To do so, go back to the root menu, and then Site Settings > All sites. From there, hunt down the offending site you want to lose its all.
Step 4: Once inside, just tap on the large blue ‘CLEAR & RESET’ button and okay the prompt. All data related to that website, including any previously-granted permissions, will be wiped out and you’ll be able to start clean.
Not Receiving Email Match Reports?
DartConnect delivers and tracks player performance using email addresses. DartConnect members must use the email that is listed on their membership account. Also, check your email’s spam filter for emails from matchrecap@dartconnect.com. You may also want to “whitelist” this address in your email service to help make sure they are delivered.
NOTE: You can turn match recap notifications on and off in your Notification settings on My DartConnect. Matches versus the DartBot computer opponent are turned OFF by default. To change your notification settings, Click Here.
For League Match Reports – Click Here
Additional things to check:
- At the bottom of the match recap, any player without an email address will say “Missing Email” next to their name
- Check the player record in the app player library and re-enter the email there
- Is the device successfully connected to WiFi Internet to sync completed matches to the server?
- Check your email spam/junkmail folder. You can also add matchrecap@dartconnect.com to your safe sender’s “approved” list
More places to look for match reports:
DartConnect Premium Members will have matches listed in their match history on My DartConnect:
In addition, league and tournament matches can be found on DCTV.
The App is stuck on a Game Menu screen I haven’t seen before?
If the app is stuck on the screen shown below, follow these steps to resolve:
- Make sure your device is connected to WiFi Internet
- Click the “refresh” icon on the red control bar at the bottom (see picture)
- Wait 60 seconds, then tap the refresh icon a second time
- The app should now return you to the Welcome Screen (if it does not return to Welcome screen, instead follow the instructions for reinstalling the app)
- Log out of the app using the link at the bottom
- Log back in and the app is now ready for use
Click image to enlarge
I’m Getting a Server Error. Are the DartConnect servers down?
First, make sure your device is successfully connected to WiFi Internet and that you are using a compatible browser. Please review the information in our Basic Installation Instructions
If you still can not access the app, you may need to reinstall the application.
Additional things you can try:
- Turn on Airplane Mode on your device, then turn it off. This will clear your cache of old “certificates” that can prevent you from connecting
- Uninstall and re-install the browser you used to install the app, then try again
If DartConnect experiences a server outage or service interruption, follow us on our social media channels for the latest updates: Facebook | Twitter
Match is stuck on device and won’t sync
If you are connected to WiFi Internet but your match will not upload to the servers from your device, there is a way to force it to upload and sync.
Go to the Welcome Screen of the app and tap the gold button:
This will access the device match log:
Retry Match Sync – Tap “Retry Sync”
Next, exit the match log, wait a few minutes and check the Welcome Screen to see if the stuck match has been removed from the log.
If match is still stuck, try the following:
- Turn on your device’s “Airplane Mode” and let it sit for 1 or 2 minutes
- Next, turn off Airplane mode and reopen the DartConnect App Welcome Screen
- Wait 5 minutes and see if the matches are now saved
If the app freezes or you see the "endless spinner"
NOTE: Always make sure you are using a compatible browser with the DartConnect scoring app – Learn More.
Most common solution: REFRESH
If the app freezes or shows a spinner that spins for a long time, especially while saving and syncing match data to our servers, the typical solution is to “refresh” the application.
There are 4 ways to refresh:
- Tap DC’s built in refresh (see picture below), the circle/arrowhead on red control bar (if you see the spinner, wait a bit and if the screen comes back, use the refresh icon;
- Tap device home key to return to home screen, then relaunch app (use the app icon if you saved to home screen);
- Dismiss app using multi-task window, then relaunch app;
- Turn device fully off and then restart it and relaunch app (aka “reboot” or “power cycle”).
If a refresh does not resolve the issue, you may need to delete your browser history and cache and reinstall the scoring app. For reinstallation instructions:
NOTE:
- Even if you reboot, the app should still have your match in the last state it was in for you to continue.
- The spinner often happens between legs while the system is trying to re-sync, in this case a refresh will often return the game to the point where it is ready for the next leg and if using alt-start, the player whose turn it is will be highlighted.
Return to the Prior Leg/Game
To access the prior leg to change a score or select a different winner use the following methods. Note: If you have already recorded turns for the next leg, take a picture of the scoreboard or make notes, if you want to recreate the leg without having to replay it.
After a Leg is Finished
During “Pre-Game”
At Start of Next Leg
While Scoring Current Leg
Advanced Features
Custom Match Menu - Advanced Match Settings
To access the Custom Match Menu, click “Play” from the Welcome Screen, then select the following button:
DartConnect has the ability to create almost any match format available. Use the info icon in the application for additional information.
- Set Play Format – Determine the number of sets you want to play, and then select your format: “Best Of” or “Play All”
- Legs Format – Select the legs format and how often you need to change the number of legs you are playing for each set
- Game Menu – Select how often do you need to change the type of game you are playing during a match
- Player Start – Select how you will determine who starts each leg. Not sure? Choose “Show All Options” to display the full menu after each leg
Customize Your Experience
Access user settings by tapping the gear icon on the red bar.
User settings allow you to customize your scoring experience. Experiment with the various options to find the right balance of short cuts, hints and statistic tracking. To learn what each option does, access help with the “info” icon in the upper left corner.
For On-Line Play, each device can have its own settings. However, a player can only access the settings menu, when it is their turn to score.
Sample Settings:
- Celebrate!: Show Notables
- Stat Geeks: Activate Game 3DA & Track Double Out Attempts
- Looking for Hints: Cricket Enhancements & ’01 Out Chart
- Short Cut Options: ’01 Game Finish Flights & Advanced Quick Keys
NEW: Automatic Leg Transition – This will automatically alternate opponent starts after each leg instead of showing and requiring a button press to advance.
What is “Activate Remote Score Entry”
This feature better enables someone to enter scores from a location that is not next to the dartboard.
First, place a device or other display with a web browser set to the DCTV scoreboard for that match next to the dartboard.
Then use a separate device to keep score from another location, for example, behind the player. If “Activate Remote Score Entry” is enabled, the DCTV scoreboard next to the dartboard will not show a change in score until “Enter” is pressed, so as not to be distracting if the marker records scores before the player is done shooting.
Using Quick Keys & Rapid Score Entry
The fastest way to enter your score is with the quick keys that surround the keypad. Quick keys are used to enter the most common scores with a single tap.
On the bottom of the keypad are large quick keys for 100, 180 and 140. You will notice they disappear if you need to use the keypad.
Below are the number layouts for Basic, Advanced and Master Quick Keys.
Quick Key sets can be changed in the user options by tapping the gear icon.
Basic Quick Keys
Advanced Quick Keys
Master Quick Keys
VIDEO: Pro Tip – 01 Rapid Score Entry
DartConnect’s quick keys and one tap remainder make it the fastest way to enter scores for 01 games.
Understanding Match Reports
After every match, DartConnect will send the participants a Match Report with four sections.
The user is presented with the over all Match Summary. To access the additional report sections described below, tap the highlighted blue report links.
- Summary – This view shows each game, along with the game score, team 3-dart average, # of darts thrown and the winner of each leg.
- Game Detail – Turn by turn documentation of turns for each leg.
- Player Performance – Breakdown of individual player performance, even when playing doubles, triples, etc.
- Match Counts – A breakdown of the quantities of scoring.
- My DCA – Link to your 3 Month Performance “snap shot” at the Member Site.
Leaderboard
Overview
- Use the up and down arrows to quickly jump to the top or bottom of the Leaderboard.
- The legend, located at the bottom of the page, provides you with all of the player metric definitions.
Menus & Filters
Selecting & Sorting
- Performance Metrics: Use left and right arrow keys to change metrics
- Default Sorting: is based on 3DA
- Change Performance Rankings: Select any column heading to sort by preferred performance metric.
- Find Competitors: Click on “Player” to alphabetically sort by competitor
Highlighting & Grouping Players
Pro Tip for League Players: Use the third section (Player) to sort players by team name for easy highlighting!
- Select “Check Mark” next to players you would like to highlight.
- By tapping “Group Players” button, competitors will be pinned to the top of all rankings.
- Tap “Ungroup” to have players return to their ranked position while remaining highlighted.
- Clear grouping and highlighting by tapping the “White Circle with X“
Graphing & Match Reports
- Tap “Matches Played” number to show match listing and 3DA Graph.
Manage Your Account (Member Site)
How to Purchase or Renew a Premium Membership
Already Have An Account?
Log into your existing account to extend or renew a Premium Membership
New to DartConnect?
STEP ONE:
Create Account
STEP TWO:
Confirm Email Address
When you receive the email invite, click the “Confirm and Continue” button:
STEP THREE:
Purchase Premium Membership
Log into your account and purchase a Premium Membership
How Can I Pay for My Membership with my PayPal account instead of a credit card?
DartConnect is pleased to announce that customers are now able to purchase a Premium membership subscription using their PayPal account. You can now select that option during the payment process.
To renew or upgrade your DartConnect account:
If you are new to DartConnect, join now:
Change Your Password or Forgot Password
If you have forgotten your password:
How to change your password:
STEP ONE:
Log Into Your Account
- Go To “My Account”
- Scroll down to the “Change My Password” section:
Update or Add an Email Address to Your Profile
Pro Tip: Adding an email address will make sure that your account is credited with match stats whenever either address is used in a player roster, such as for event check-in or league season pass.
STEP ONE:
Log Into Your Account
- Go To “My Account”
- Scroll to the “My Email Addresses” section:
- Note: Adding an email will require you to confirm that you own this email by clicking a link inside a confirmation email that will be sent to you. This is required to complete the process.
- After adding a new email address, you’ll be able to assign it as your “Primary” email and then be able to keep or remove the previous email.
- Adding an email address will allow you to use that email for league, a tournament or on someone else’s DartConnect Player Library and have the stats associated to your account
Access Your Match History
Log into My DartConnect to view your entire match history:
Can I delete matches or reset the stats on my account?
Matches and stats data can not be deleted from your account.
If you want to play matches and not have the stats count towards your account, do not select your name from the player library and instead play using a player name that does not have your email attached to it or as “Home vs Away”.
My Stats are not Being Tracked
If statistics from your matches played on DartConnect are not being reflected in either “MyDCA” or “My Leaderboard,” please note the following:
- For stats to be added to your account, you must have an email address associated with the “Player Record” that is being used for the match. Check your Player Record, found within the Player Library of the app by tapping “Select Players.” If your email is missing you will see an INFO ICON next to your name rather than the EMAIL ENVELOPE ICON, signifying that an email address has not been added.
- Matches with no players selected and played as “Home vs Away” will not have personal stats recorded.
You can also check this at the bottom of the match recap. It will say “Missing Email” next to the name of any player who participated in the match that does not have an email attached to their player record.
I was Charged Multiple Times for a Premium Subscription
This can happen if you accidentally clicked the payment submission more than once.
Please send an email to customerservice@dartconnect.com with the transaction date. After we verify the error, we will make any adjustments to the affected accounts and process a refund.
My Account Expiration Date Didn’t Update After Renewing My Premium Subscription
Make sure you were logged into the correct account when paying for a renewal or extension. If you were logged into someone else’s account (such as a friend, relative or league team mate), you may have accidentally applied the subscription to them instead.
To rectify this, please let us know the transaction date from your bank or credit card company and if you know whose account this may have been incorrectly credited towards. Send this information in an email to customerservice@dartconnect.com.
After we verify the error, we will make any adjustments to the affected accounts and confirm with you via email.
I’m Receiving Unwanted Emails
If you are receiving unwanted emails, it’s possible this is due to a typo or other error. Please forward the unwanted email that you received to customerservice@dartconnect.com and we will have you removed from our mailing list.
How to merge duplicate accounts
If you have two separate DartConnect accounts using two different emails, you can merge them together using the instructions below.
Merging accounts will allow you to:
- Use either email to register for a league or tournament and all matches will be connected to the same account
- Combine all match data and stats from two accounts into one
How to Merge Accounts:
- Select the account you wish to be the main account and log into it on My DartConnect
- Go to the “Accounts” section and select “Add New Email Address”
- Enter the email address used for the duplicate account
- When prompted, confirm that you want to merge the two accounts
- An email will be sent to that address with a link that you must click to complete the process
- After clicking the email confirmation link, refresh My DartConnect and you should now see the email listed under “MyEmail Addresses”
- All data from the second account should now be added to this account.
NOTE: When logging into My DC or the scoring app, you must use your username or primary email address. The secondary email address will not be recognized for login unless you assign it as the primary account email.
IMPORTANT:
Accounts can not be merged if both are Premium Memberships, one or both accounts must be a Guest account to allow merging. If you need assistance with merging accounts, please contact customerservice@dartconnect.com.
